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How To STOP Telemarketing SMS/Calls On Your Mobile/ Landline Phone–Video?

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Today every one using mobile phone is bugged up due to hundreds of unwanted SMS. Frequency of these promotional SMS’s are so high which sometimes make us miss some important messages too. So here we are offering you a medium which will help you STOP all or some of these promotional SMS’s or commercial calls on your landline or mobile phone easily. To block register your mobile number with National Do Not Call Registry either by sending an SMS or by making call on 1909 (toll free). Many of us have already registered by sending DND to 1909 but still receiving telemarketing calls then to solve this problem read ahead and understand the procedure to lodge your complaint against this.

To block all the promotional SMS’s or Commercial Calls on your mobile/landline phone

Send SMS :- START<space>0 and send to 1909 ( or START<space>DND to 1909)

Call – on 1909 and follow instructions

You can opt to stop all marketing calls but some selected promotional SMS’s. TRAI has categories these promotional SMS in seven different categories to allow you to choose which particular category of promotional SMS you do not want to receive on your number. Here is the list :-

DND

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Code Service
1 Financial Services like Banking, Insurance, Financial Products, Credit Cards
2 Real Estate
3 Education
4 Health
5 Consumer Goods and automobiles
6 Communication, Broadcasting, Entertainment, IT
7 Tourism and leisure

You can also choose any of the above categories which you like to stop SMS’s from – to stop SMS only from Health then type

Send SMS – STOP<space>4 to 1909

For Real Estate and Education Type:-

Send SMS – STOP<space>2,4 to 1909

Once you register yourself, it will take 7 days to stop telemarketing calls and SMS’s on your registered number. If you want to change your preference then you can request only after 7 days from the date of your registration.

To identify commercial calls check if a call is coming from a number starting from 140 then that must be a telemarketing call.

If you receive promotional SMS’s or calls even after registration of 7 days, then file your complaint within 3 days on 1909 from the same number from which Do Not Disturb request had been filed. Here is the format to logged complaint through SMS:

“COMP TEL NO XXXXXXXXXX;dd/mm/yy;Time in hh:mm; short description of Unsolicited Commercial Communication” to 1909.

For Example:-

“COMP TEL NO 9999999999;09/08/1984;11:35; Received telemarketing call from number 140234567 on 15/08/2012”

TO ALLOW COMMERICAL CALLS/SMS

If you are not receiving any commercial calls/SMS then:-

Send SMS – STOP<space>0 to 1909

CALL – 1909 and follow instructions

You can choose any of the above categories which you like to receive SMS’s from to receive SMS only from Health then type

Send SMS – START<space>4 to 1909

For Real Estate and Education Type:-

Send SMS – START<space>2,4 to 1909

You may call 1909 or may check DND  current status and know your NDNC registration date by giving your mobile number on the NCCPTrai website HERE.

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