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What To Do In Case Of Delay In Income Tax Refund In India?

According to the citizen charter of Income tax department government of India, the income tax department should process tax refunds within 6 months in case of electronic tax filling and 9 months in other cases. Although in most of the cases department do not meet their timelines.

You can check your tax refund status on the official website of Income tax department by entering your Permanent Account Number (PAN) and assessment year.

To Check your status click Here

If you have not received your income tax refund within the timeline given by the income tax department then you can follow either of the two steps below:-

  • First write a letter to your assessing office stating non-receipt of the refund and mark a copy to his supervisor with all the details and copies of relevant documents like return of income, form no. 16 and 16A.

STEP 1 – Application to the income-tax ombudsman

Government of India has setup income tax ombudsman offices across India to help people to resolve issues related to delay of tax refunds like tax refund came without a cheque or refund voucher, delay in updation of tax demand registers due to which tax-assessee was harassed etc.

  • In case you do not get your tax refund within 1 month of writing to the assessing office then you can write letter to your income tax ombudsman with complete details like your name and address, Income-tax authority against who you are complaining, documents that you had submitted to the income-tax authorities and The issue you are seeking redressed.

The ombudsman act as a mediator between the person complaining and the income tax department to resolve the issue.

Income tax ombudsman

STEP 2 – Using the Right to Information (RTI) Act
File an application to the concerned PIO under the Right to information (RTI) act with complete details such as income tax return filed, amount of taxable income, tax payable, amount of tax already paid and amount of refund due. The application should be submitted to the commissioner of income-tax under whose jurisdiction you are assessed.

As there is no separate office for RTI, every offices covered under RTI designates one official as public information officer to take care of the RTI applications in respect to their department.

Fee payable for filling RTI is Rs. 10, which can be paid by postal order, pay order, or in the form of a court fee stamp.

The application can be typed or handwritten. In case it is filed with the wrong PIO, the person receiving the same has to transfer the form to the correct PIO within five days.

Once your application reaches to the income tax department, action to process your refund usually takes 30 days from the date of application.


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